FAQs

You can call our team at 844-978-0072 or email our team at [email protected] Our hours of operation are Monday-Friday 9am-6pm EST.

Spire Recovery Solutions is a full-service debt collection agency that provides professional debt collection services to creditors within the receivables industry. Our company’s customized processes and state-of-the-art technology deliver the transparency and compliance that our clients trust while providing a positive experience for consumers. Learn more about us through our company YouTube channel.

We encourage consumers to contact us directly regarding credit bureau reporting or removal inquiries. Credit reporting policies vary by creditor and other factors. All credit reporting is governed by the Fair Credit Reporting Act.

Yes. We are a professional collection agency working on behalf of our creditor clients to resolve past-due account balances (debts). We adhere to all governing rules and regulations surrounding the collection of debt as we strive to provide positive customer experiences and hassle-free resolutions.

We encourage consumers to contact us directly regarding credit bureau reporting or removal inquiries. Credit reporting policies vary by creditor and other factors. All credit reporting is governed by the Fair Credit Reporting Act.

No, Spire Recovery Solutions does not sue consumers. We are a collection agency that works with consumers to amicably resolve past-due balances on behalf of creditors. In certain instances, when collection attempts are unsuccessful, creditors may sometimes pursue legal remedies. That’s why two-way communication is important. We encourage consumers who wish to arrange a payment

Spire Recovery Solutions accepts consumer disputes made verbally, electronically or through the mail.  Please email us and a representative will work with you.

Spire Recovery Solutions does not report to the credit reporting agencies; however, the owner of an account in our office may report the account to the credit reporting agencies. For more information about how your score would be affected, please contact one of the three credit reporting agencies (Equifax, Experian, TransUnion). We cannot speculate on

Of course.  We are more than happy to provide you with an updated statement by contacting us here

Please login to your account through our Customer Portal in order to preview any payments that have been posted to your account.