FAQs

Yes! Spire Recovery Solutions clients will be able to contact our friendly, helpful Client Service team. Client Service can be contacted Monday through Friday 9:00 a.m. to 6:00 p.m. EST. Client Service is available via a toll-free phone number, chat on our website or email. Please see our Contact Us page  for more information.

Spire Recovery Solutions services a range of both consumer and commercial debts. Visit our services page to learn more about the debt collection services that Spire provides.

Spire Recovery Solutions has been in business for 8 years. During this time we have perfected our process that helps bring creditors and consumers together for account resolution.

Founded in 2014, Spire Recovery Solutions is a veteran owned and operated, privately held third party collections agency serving thousands of clients a year. Spire Recovery Solutions prides itself on its “consumer first” approach to the collection of default accounts.

Yes, Spire Recovery Solutions is a legitimate debt collection agency that is nationally licensed.  We are committed to best practices and high standards for quality and compliance, as demonstrated by our designation as an RMAI Certified Receivables Business and membership with ACA International.

Based in Lockport, NY, Spire Recovery Solutions hires motivated and compassionate professionals in the Buffalo area. We post current openings through our official job postings on Indeed. Get more information about our company, read unbiased reviews from current employees, and apply today.

We understand that consumers may have concerns while resolving their accounts. If you have a concern or a complaint, we encourage you to submit a ticket or call us at (855) 254-4651. Our team is committed to resolving concerns promptly and our A+ by the Better Business Bureau proves our willingness to interact with our

We offer consumers three convenient ways to make payments on their accounts. Consumers can make a payment through our secure online payment portal, over the phone with a representative, and by mail. Consumers can watch our YouTube video on How to Make a Payment for more information. Make a payment through our secure online payment

If you have questions about your account, would like to discuss payment plan options, or would like assistance with making a payment, please contact us. You can call our team at 844-978-0072 or email our team at support@spirerecoverysolutions.com. Our hours of operation are Monday through Friday, 9am-6pm EST