FAQs

How Can I Check My Balance?

2022-05-19T11:08:29-04:00May 5th, 2022|

You will need to set up a login in order to access your account information.  Please click on this link: Customer Portal to be brought to our consumer portal.  From there you will be able to set up a login and access your account to check the balance or make a payment. 

What is Spire Recovery Solutions?

2022-05-05T16:40:23-04:00May 5th, 2022|

Founded in 2014, Spire Recovery Solutions is a veteran owned and operated, privately held third party collections agency serving thousands of clients a year. Spire Recovery Solutions prides itself on its “consumer first” approach to the collection of default accounts.

Is Spire Recovery Solutions a Legitimate Company?

2022-05-20T09:21:57-04:00September 28th, 2021|

Yes, Spire Recovery Solutions is a legitimate debt collection agency that is nationally licensed.  We are committed to best practices and high standards for quality and compliance, as demonstrated by our designation as an RMAI Certified Receivables Business and membership with ACA International.

Is Spire Recovery Solutions Hiring?

2022-05-05T17:05:02-04:00August 27th, 2020|

Based in Lockport, NY, Spire Recovery Solutions hires motivated and compassionate professionals in the Buffalo area. We post current openings through our official job postings on Indeed. Get more information about our company, read unbiased reviews from current employees, and apply today.

How Does Spire Address Consumer Concerns?

2022-05-19T11:37:45-04:00August 27th, 2020|

We understand that consumers may have concerns while resolving their accounts. If you have a concern or a complaint, we encourage you to submit a ticket or call us at (855) 254-4651. Our team is committed to resolving concerns promptly and our A+ by the Better Business Bureau proves our willingness to interact with our

How Do I Make A Payment?

2022-06-10T09:17:12-04:00August 27th, 2020|

We offer consumers three convenient ways to make payments on their accounts. Consumers can make a payment through our secure online payment portal, over the phone with a representative, and by mail. Consumers can watch our YouTube video on How to Make a Payment for more information. Make a payment through our secure online payment

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